EXAMPLES OF REJECTIONS
EXAMPLE 1
From: Walkley's Finest Bait and Tackle <bounce@apps.myob.com>
Sent: Thursday, 25 May 2023 7:14 AM
To: Michelle <michelle@walkleysfinest.com.au>
Subject: Undeliverable: Invoice IN926093; From Walkley's Finest Bait and Tackle
Sorry, email delivery was unsuccessful.
Subject: Invoice IN926093; From Walkley's Finest Bait and Tackle
Destination:
Sent: May 25th 2023, 7:41:15 am
Message: Please find attached your invoice. Preferred payment, direct transfer as per account details on your invoice.
Please contact us immediately if you are unable to detach or download your Invoice, or if you have any questions.
Thank you, have a great day.
Kind regards, Administration Team, Walkley's Finest Bait & Tackle
Diagnostic-Code: rejected
EXAMPLE 2
From: Nathan - TRA Australia <bounce@apps.myob.com>
Sent: Tuesday, May 23, 2023 11:28 AM
To: Nathan - TRA Australia <nathan@traaustralia.com.au>
Subject: Undeliverable: Invoice 00186844; TRA AUSTRALIA
Sorry, email delivery was unsuccessful.
Subject: Invoice 00186844; TRA AUSTRALIA
Destination: Anaconda.Invoices@srg.com.au
Sent: May 23rd 2023, 10:51:12 am
Message: Please contact us immediately if you are unable to detach or download your Invoice. Thank you.
Diagnostic-Code: rejected
EXAMPLE 3
From: Implus Australia Pty Ltd <bounce@apps.myob.com>
Sent: Monday, 22 May 2023 9:49 AM
To: Implus Australia Accounts <accounts.au@4implus.com>
Subject: [EXTERNAL]Undeliverable: Invoice 00135764; From Implus Australia Pty Ltd
Sorry, email delivery was unsuccessful.
Subject: Invoice 00135764; From Implus Australia Pty Ltd
Destination: ********
Sent: May 22nd 2023, 8:58:28 am
Message: Please see attached invoice.
Your order has been dispatched from our warehouse.
IMPLUS AUSTRALIA
EXAMPLE 4
From: Implus Australia Pty Ltd <bounce@apps.myob.com>
Sent: Monday, 29 May 2023 2:11 PM
To: Implus Australia Accounts <accounts.au@4implus.com>
Subject: [EXTERNAL]Undeliverable: Invoice 00123985; From Implus Australia Pty Ltd
Sorry, email delivery was unsuccessful.
Subject: Invoice 00123985; From Implus Australia Pty Ltd
Destination: **********
Sent: May 29th 2023, 2:00:58 pm
Message: Please see attached invoice.
Your order has been dispatched from our warehouse.
IMPLUS AUSTRALIA
Diagnostic-Code: rejected
Hi pradipmarek
Thank you for your post.
We appreciate your patience and understanding about this matter. I have checked the destination email you've posted and was blacklisted on our end which is now removed. Email address is already whitelisted, emails sent to ****** should not bounce. Please try again and let me know how you go about this.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
From a technical point of view, usualy when oursystem rejects something, we see our system reject it. In this case with MYOB, we dont see any rejection and thus believe the black list is on MYOB SIDE
here is evidence that myob has their own black list they can white list email addresses on
I have relogged my mesasged in the AccountRight-Sales-and-purchases section
https://community.myob.com/t5/AccountRight-Sales-and-purchases/Email-Undeliverable-Bouncing-Back-Diagnostic-Code-Rejected/td-p/817732
