Bad Debt
Upon writing off a bad debt, we already have a bad debt account set up, I have created the customer return already for my client: The issue is upon processing the return in the process customer retu...
Forum Discussion
Hi office4
Thank you for the screenshots. Could you please clear your browser cache or use a different browser then try again? If the problem persists, I'd suggest creating a new return, apply it to the invoice then delete the original one.
Please feel free to let us know how you go.
Thank you for your response to my request for assistance with the issue in clearing a bad debt from MYOB Essential for one of our client’s however, I called your helpdesk for assistance as I had not had a response from you and I was wanting the issue rectified promptly that day. The issue was the client’s email address field on the client card file was not completed, I added the email address and it fixed the issue. My issue is not complete.
Regards
Office4
Sorry, it should say "my issue is now complete".
