Forum Discussion

CPFRae's avatar
CPFRae
Contributing Cover User
4 years ago

Column width in purchase window returns to MYOB default after closing.

I've seen others raise it as a problem but the thread has been closed with no solution. How can I save my preferences?
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi CPFRae, 

     

    Thanks for the update. I've tested this in my file and it does save the column width when adjusted, to troubleshoot can you please clear your AccountRight cache. Once cleared can you try again ? 

     

    If this doesn't work, can you please confirm which version of AccountRight you're running ? (This can be found by going to Help > About MYOB AccountRight).

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi CPFRae, 

 

Thank you for your post. Can I please confirm if your experiencing this with all windows your adjusting the columns for, or is it for a specific window ? I would recommend checking that you have preference 'Save Window Sizes and Locations' ticked within your file, this can be found by going to Setup > Preferences > Windows tab. 

 

Please do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • CPFRae's avatar
    CPFRae
    Contributing Cover User
    4 years ago

    Hi Melisa,

    Checked the settings & "Save Window Sizes & Locations" as been checked.

    The problem only occurs in the enter purchases window!

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      4 years ago

      Hi CPFRae, 

       

      Thanks for the update. I've tested this in my file and it does save the column width when adjusted, to troubleshoot can you please clear your AccountRight cache. Once cleared can you try again ? 

       

      If this doesn't work, can you please confirm which version of AccountRight you're running ? (This can be found by going to Help > About MYOB AccountRight).

      • CPFRae's avatar
        CPFRae
        Contributing Cover User
        4 years ago

        Hi Melissa,

         

        I didn't make any changes, but when I opened the window this morning it has saved the column settings.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.