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Rachp's avatar
Rachp
Contributing User
3 years ago

File Stuck in back up - Cant open

  Hi One of our company file has an Error Message "Backup in progress. This company file is currently backing up. You can sign on once the back up is complete".  i have been trying for hours to get....
  • Sam_R's avatar
    3 years ago

    Hi Rachp,

     

    Happy to help with this. 

     

    Could you please reply with the last 4-digits of your serial number and the Company file ID this relates to? i.e. Company Data File: 1