Forum Discussion

Experienced Cover User

5 years ago

How to record a temporary customer debt?

A customer debt arises sometimes when I agree to let them pay later and deliver the goods first. Where is the option to record a customer debt against a Pay Bill which can be later converted to a...

Tracey_H
5 years ago
Hi shau

Thanks for your post. Personally I wouldn't record a customer payment until I have the money as there's no way to track what is owing and if you report your BAS on a Cash basis you could be reporting amounts in the wrong quarters.

By allowing your customers to pay after delivery of goods you are giving them a trading account. You would need to create a customer card with the Terms set to the time you have given them to pay, say 14 days. Then create a sale for their goods and when you get paid record that payment through Receive Payments. This way you can keep track of outstanding amounts.

Adding a customer

Entering sales

Receiving payments

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H

Former Staff

5 years ago

Hi shau

Thanks for your post. Personally I wouldn't record a customer payment until I have the money as there's no way to track what is owing and if you report your BAS on a Cash basis you could be reporting amounts in the wrong quarters.

By allowing your customers to pay after delivery of goods you are giving them a trading account. You would need to create a customer card with the Terms set to the time you have given them to pay, say 14 days. Then create a sale for their goods and when you get paid record that payment through Receive Payments. This way you can keep track of outstanding amounts.

Adding a customer

Entering sales

Receiving payments

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.