Forum Discussion

Receptionist1's avatar
Receptionist1
3 years ago

System.NullReferenceException

So disappointing sitting on hold for an hour and a half and getting no answer.

 

I keep getting the above message anytime I enter invoices.  It can be for any client, any stage of the entering purchases and it can be multiple times 

 

Is there a simple way to work out why this is happening and to stop it?

 

Closing down each time I make an entry is time consuming and frustrating.

  • gavin12345's avatar
    gavin12345
    Ultimate User
    3 years ago

    Hi Receptionist1 

     

    If you attach the error report or diagnostic log, someone might be able to narrow it down. Somewhere something is missing in your file. Look under Setup > Linked accounts to ensure there is a linked account for every feature you use. Then look under List > Tax Codes to check that every tax code you use has a linked account for tax collected and tax paid.

     

    Regards

    Gavin

  • Receptionist1's avatar
    Receptionist1
    3 years ago

    Here is a copy of the error report

     

    AccountRight Application Error Report
    =====================================
    Application Version: 2022.3.24.6313
    Application File Version: 2022.3.24.6313
    Incident Id: b8218d61-4ee6-43d5-9172-3c862ab81005
    Time: Tuesday, 17 May 2022 11:27:04 AM

    Code:
    System.NullReferenceException


    Message:
    Object reference not set to an instance of an object.


    Stack Trace
    ----------------------------------------
    1 : System.NullReferenceException
    ----------------------------------------
    System.NullReferenceException: Object reference not set to an instance of an object.
    at mscorlib!0x0600572c!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
    at mscorlib!0x06005737!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
    at Huxley.Service.Gateway!0x06001a03!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
    at Huxley.Service.Proxy!0x0600152c!MYOB.Huxley.Service.Proxy.Services.ProxyPurchaseEventService.Validate(Object entity, IEnumerable`1 propertyNames) +0x0
    at Huxley.UI.Decorators!0x0600268a!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyAPIServicesAccountingIIntPurchaseEventService.MYOB.Huxley.API.Services.Core.IValidator.Validate(Object entity, IEnumerable`1 propertyNames) +0x52
    at Huxley.UI.Model!0x06002944!MYOB.Huxley.UI.Model.Facades.Base.UIObject`1.OnBackgroundWorkerValidate(Object entity, IEnumerable`1 propertyNames) +0x0
    at Huxley.UI.Model!0x06002943!MYOB.Huxley.UI.Model.Facades.Base.UIObject`1.validationBackgroundWorker_DoWork(Object sender, DoWorkEventArgs e) +0x22
    at System!0x0600314c!System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e) +0x19
    at System!0x0600315c!System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument) +0xe
    --- End of stack trace from previous location where exception was thrown ---
    at Huxley.UI.Model!0x06002941!MYOB.Huxley.UI.Model.Facades.Base.UIObject`1.validationBackgroundWorker_RunWorkerCompleted(Object sender, RunWorkerCompletedEventArgs e) +0x0
    at System!0x0600314d!System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(RunWorkerCompletedEventArgs e) +0x19
    at System!0x06003146!System.ComponentModel.BackgroundWorker.AsyncOperationCompleted(Object arg) +0xe
    ==========
    MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2022.3.24.6313, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:1d7a7f9678084520808cb0916c7571d4; A:1
    MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2022.3.24.6313, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:26d40ac656374784a52df4f095e95591; A:1
    MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2022.3.24.6313, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:3c2aed10339944a99a058a388128b33f; A:1
    MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2022.3.24.6313, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:7a0abd3077dd4a6993c2194d3b2cb21a; A:1
    MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:e802975d87a14ffa8a6a0836952ea231; A:2
    MODULE: System => System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:9356c0a4d80e4e679da8d57f9dae1dd9; A:2

  • aaa2's avatar
    aaa2
    Contributing User
    3 years ago

    Hi Receptionist1 

    This has been an issue now for 12+ months (I can't remember what version it was introduced) and MYOB has no interest in addressing the issue.   There are a couple of issues they introduced and still waiting to be fixed.