Forum Discussion

RG3's avatar
RG3
4 years ago

Tradelink Invoice are no Longer coming through.

Have been receiving Tradelink invoice direct to in tray for several years.  For some reason they have stopped coming through from 01/10/2021.  Does anyone else had or have a similar problem.
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi RG3, 

     

    Thank you for your post and welcome to the Community Forum ! If you're still experiencing this, I'd recommend checking to see if your Tradelink account is still linked to your MYOB account, if it is can you unlink it and relink it. Does the invoices come through ? More information on this is available on our help article Automating Tradelink invoices. 

     

    Do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi RG3, 

 

Thank you for your post and welcome to the Community Forum ! If you're still experiencing this, I'd recommend checking to see if your Tradelink account is still linked to your MYOB account, if it is can you unlink it and relink it. Does the invoices come through ? More information on this is available on our help article Automating Tradelink invoices. 

 

Do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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