Similar to previous (now closed for replies) one of our suppliers (MYOB) advised emails from their MYOB to us bouncing with above error.
Worked ok up to early August but now bouncing back - MYOB is not on blacklist in 'settings' of my email server however could our email be blacklisted in MYOB?
We are also recently been having this same issue with many customers.
Could you please forward contact email address and the required details to have it rectified please.
Thank you
Judy
Received & replied to Doreen's email with the affected email address - which is the same as our MYOB contact email address
I replied to the email Doreen sent with our affected email address (which is the same email she used to contact me), I'm assuming not to put the email in this forum discussion given it is not private?
I just issued 'test' invoice to our email address and it has bounced back just like our vendor is reporting to us. I did a second test invoice to my personal email and received it, so clearly some block or blacklist in MYOB with our email
Got the email and responded earlier
Hi Eastside,
I can't seem to send you a private message here in the Community Forum. What I did is that I sent you an email instead through your registered email here in the Community Forum. Kindly check your email or spam/junk folder and provide the affected email address so I can check. I'm looking forward to your response.
Best regards,
Doreen
Thx for help - I'll keep eye out for message
Haven't seen any private message as yet, unless I'm looking in wrong area? The email is our MYOB contact one
Hey Eastside,
It appears that emails from your supplier (MYOB) to your email address are bouncing back with a "Diagnostic-Code: rejected" error. No worries; let's have it checked. I'll be sending you a private message to ask the affected email address and check if it's blacklisted.
Best regards,
Doreen
