Forum Discussion

jay9's avatar
jay9
Contributing User
4 years ago

Employee not showing up in STP Report

Hi! I have an employee that has recently been employed. I have set him up exactly the same as our other employees, he shows up when I am processing wages, the entry shows up in Reconcilliation Report...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi jay9 

     

    Can you please refresh the Employment status for this employee in their card file, for example, change it to Other and save, then change it back to Individual and save the changes. 

    Once that is done, do and declare a zero dollar pay run just for this employee and let us know if he then shows in the Reports.