Forum Discussion

DC2024's avatar
DC2024
5 months ago

Entitlement balance for reinstated employee

We have reinstated an employee who terminated in Nov-23, with annual leave paid out, and resumed in Feb-24.  The balances on the Entitlement Balance Detail report do not match the balances on the employee card, although the year-to-date accrual amounts are correct.  How can I correct the these so that the totals match?

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    5 months ago

    Hi DC2024

     

    To assist you effectively, I'll need more details on the situation. I sent you a private message with all the details I need, and I'll ensure it reaches the appropriate team for resolution.

     

    Best regards,

    Doreen

    • DC2024's avatar
      DC2024
      5 months ago

      Hi Doreen,

      I received your private message thank you, but not sure how I reply to you privately?

      regards,

      Donnelle

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    5 months ago

    Hi there DC2024

     

    I've added the role on your profile so you should be able to respond to my message now. Make sure to click the envelope icon on the upper part of your screen and then select my message from your inbox.

     I'm looking forward to your response.

     

    Best regards,

    Doreen

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