Forum Discussion

Jackie77's avatar
Jackie77
Contributing Cover User
3 months ago

Incorrect Leave entitlements after reinstating employee

Following on from previous posts, I need to correct the entitlement balance report for an employee who was terminated then reinstated.

  • Jemar_C's avatar
    Jemar_C
    Valued User
    3 months ago

    Hi Jackie77,

     

    Thanks for your post. This usually happens wen a termination date is entered on an employee card, all the leave entitlements in card Pay History will be deleted (you will be prompted with an alert when entering a termination date). But the leave accrual history is still retained in the reports as the pays are still saved in the file. 

     

    Please check your personal message as I have sent you a private message for further troubleshooting as I will be needing the information of your account and it needs to be sent privately for the security purposes of the account.

     

    Cheers,

    Jem

    • Jackie77's avatar
      Jackie77
      Contributing Cover User
      3 months ago

      Hi Jem,

       

      I have received your private message but for some reason I am unable to reply??

      • Jemar_C's avatar
        Jemar_C
        Valued User
        3 months ago

        Hi Jackie77,

         

        Thanks for your post and can you please retry to send your response via private message. You should be able to send it by now.

         

        Feel free to write a poste if you need further assistance.

         

        Cheers,

        Jem

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