3 years ago
EOFY Finalisation Error
Hi I hope someone can help. I reconciled my payroll with ATO all balanced perfectly. When i did the end of year finalisation it came back with ATO error on 3 out of 8 employees. The Error is CMN.ATO.GEN.XML03, nothing has changed since last year and no unusual charactors. It was accepted with errors by the ATO. When I did a check of what was reported 5 out of 8 are correct the 3 in question have 0 Gross but the correct PAYG. Ive been on the phone with the ATO for over 3 hours they have stated a software issue. All my pay runs have been accepted and correctly match for the whole financial year
Please can someone help