Forum Discussion

FarazJafri24's avatar
FarazJafri24
4 months ago

EOFY Finalisation

Hi Support,    Payroll activity report and payroll register report are matching up perfectly but STP reports are not matching up via EOFY Finalisation tab.    When I try to submit updated events ...
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Isaiah_C's avatar
Isaiah_C
MYOB Moderator
4 months ago

Hi FarazJafri24,

 

Thank you for the post. We've made some adjustments to your file on our end. Could you please reprocess it and let me know if it resolves the issue?

 

Regards,

Sai

 

  • FarazJafri24's avatar
    FarazJafri24
    4 months ago

    Hi Sai, 

     

    The problem still persists and we can't send updated events to the ATO yet. 

     

    Can you please have a look at it again? It's kind of now become urgent. 

     

    Thanks.

    Faraz

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      4 months ago

      Hi FarazJafri24,

       

      If this is the case, for quick assistance, please reach out to our live agent through our virtual assistant MOCA or submit a support request via MyAccount.

       

      Regards,

      Sai

       

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