Forum Discussion

MRAK's avatar
5 months ago

ERROR when finalising STP for RFBA

Hi there - i know this has popped up a few times.

 

I'm trying to finalise an employee that has a reportable FTB amount. the amount is $3684.35 which is above the $2k ATO threshold.

 

I am receiving the error "Something went wrong. Please try again or refresh the browser"

 

Just wondering if there are any tips or tricks to sort this out (PS> myob it would be better if the error message was more specific).

 

All posts answered by MYOB suggest that "it only happens if the amount is under the ATO threshold" however the amount is not as far as i understand.

 

any help would be greatly appreciated!