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DorisO's avatar
DorisO
Contributing User
3 years ago

Invalid Employee Membership Number - Colonial First State

Hi,   I am having trouble trying to pay superannation for an employee who is with Colonial First Choice Superannuation.  I keep getting the following error message (see screenshot).     I have ch...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi DorisO,

     

    Thank you for provding those details. 

     

    I would then try adding the prefix 0650 to this member's existing number to see if that lets you submit the payment. 

     

    Let me know how you go. 

Sam_R's avatar
Sam_R
Former Staff

Hi DorisO,

 

Thanks for letting me know.

 

This format of membership number does seem strange for CFS as it usually starts with a 00 however, could you please confirm the Name, ABN and USI for the fund in question?

DorisO's avatar
DorisO
Contributing User
3 years ago

Hi Sam,

 
Name of Fund: Colonial First Choice - Employer Superannuation
ABN: 26 458 298 557
USI: FSF0361AU
 
  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi DorisO,

     

    Thank you for provding those details. 

     

    I would then try adding the prefix 0650 to this member's existing number to see if that lets you submit the payment. 

     

    Let me know how you go. 

    • DorisO's avatar
      DorisO
      Contributing User
      3 years ago

      Perfect!

       

      That worked! 

       

      Thanks so much Sam! 

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