Superannuation payment for new employee with Colonial not working
Hello all, I have a new employee that has a superannuation provider as COLONIAL FIRST STATE FIRSTCHOICE WHOLESALE PERSONAL SUPER and a USI of FSF0511AU his membership number is 12 digits long & starts with 011.
I am getting an error when trying to pay his super stating "the fund can no longer recieve contributions using pay superannuation... etc" This is the first payment; details have been double checked & are correct. How do I fix this without too mant issues? *** Message edit*** I have reposted this message into MYOB essentials, it is not an Account Right set up***
Hi again Princess,
I have spent some time & looked up the USI number, it related back to the fund of my employee but didn't have the word "Personal" in the fund name from MYOB.
I have since changed this & so far it has left me through.
I will monitor it over the next few hours but think it is sorted.
Thanks again for your help!