Pay Slips Not Emailing
I have had random reports from staff over the past couple of pay dates of pay slips not being received. It is only when I sent other emails to staff regarding pay issues that they respond to advise that they had not received their pay slip.
I was very careful today to tick the box at the top of the screen to select all employees to email pay slips. But now that I go back into the sent emails area, only half of the pay slips are shown. One of the emails that has not sent is my own, and I have checked that the email is not in spam.
What is going on here? We are legally obliged to send pay slips to staff and I shouldn't have to double check that this is actually happening.
We are using Accountright Live, desktop version with the file in the cloud, not the browser version.
Thankyou for the reply. I tried doing in smaller batches yesterday. 1 out of 24 payslips, didnt go through. Its still frustrating as I need to go through and work out which one didnt go. I will try this way over the next few weeks and see what happens.