Forum Discussion

MorgansTrans's avatar
MorgansTrans
2 years ago

Problem with Member Number in Colonial First State Super

Hi, I am trying to use Pay Super for an employee who is with CFS Superannuation fund. USI: FSF0361AU When trying to record Super payment it say the membership number is invalid. Member account numb...
  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi MorgansTrans,

     

    Thank you for your post. 

     

    Thank you for your post.

     

    Please refer to the below table and ensure the 'member # prefix' reflects correctly in this employee's card file:

     

     

    I hope this assists in your query, please do reach out if you need further assistance. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Sam_R's avatar
Sam_R
Former Staff
2 years ago

Hi MorgansTrans,

 

Thank you for your post. 

 

Thank you for your post.

 

Please refer to the below table and ensure the 'member # prefix' reflects correctly in this employee's card file:

 

 

I hope this assists in your query, please do reach out if you need further assistance. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • kristine2's avatar
    kristine2
    2 years ago

    This solved my issue! Thank you!

    • Sam_R's avatar
      Sam_R
      Former Staff
      2 years ago

      Hi kristine2,

       

      Glad this helped you resolve your issue.- Enjoy the rest of your day!

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