Forum Discussion

Basketball's avatar
Basketball
Experienced Cover User
4 years ago

Reversing and reprocessing a returned super payment

Hi there,  We have received an email from MYOB Pay Super, as follows: "Unfortunately, due to the super fund YYYYYYY closing on the 30/09/2021, your recent superannuation batch payment with the amou...
  • IanChait's avatar
    IanChait
    4 years ago

    Hi Basketball 

     

    You are correct, the entire batch should be available  for re-processing.

     

    You would split it if only one or a few payments were returned, not the entire batch.

IanChait's avatar
IanChait
Ultimate Cover User
4 years ago

Hi Basketball 

 

You are correct, the entire batch should be available  for re-processing.

 

You would split it if only one or a few payments were returned, not the entire batch.

  • Basketball's avatar
    Basketball
    Experienced Cover User
    4 years ago

    Thanks Ian, your answer has been most helpful. Successful in reversing and reprocessing the batch

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