Reversing and reprocessing returned super
Hello!
Previously instructions were to create a negative payroll transaction for the individual contribution amount that was returned. Then a new payroll transaction for the super amount was processed, then I would proceed to pay super for that one person.
It appears that the instructions now different? They give the impression that the "Reverse Pay Supperannuation" action will reverse the whole batch? Is that the case or could it just reverse a single contribution line that I highlight? Does anyone have any recent experience with this?
I had a batch with 216 employees and just one for $38 was returned so I dont understand why I need to reverse a batch for $222k. Previously when just one amount was returned I didn't need to reverse the whole batch. Has something changed in the backgrounnd?
Thank you
