Super - Unable to record payment
Hi, I have been trying to process my super payment for Feb since yesterday. Yesterday I was unable to as it said I had 2 employees with the same member number which was incorrect. One employee h...
Hi Kimmy12345,
Thank you for your post.
There have been some superfund mergers lately that could be causing this error you're receiving. Could you please check the Superfund details entered into your software match what is on the ATO Superfund lookup page: superfundlookup.gov.au.
Let me know how you go.
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