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kristylee77's avatar
kristylee77
Contributing Cover User
2 years ago

Super has stopped calcuating automatically in payroll??

RE: Accountright Web Version and Desktop - Super not calcuating    Super has always calculated automatically within our payruns.  Today it has stopped doing it?  Am i missing something?  Happening ...
  • kristylee77's avatar
    kristylee77
    2 years ago

    Thanks Doreen for your prompt response. I managed to resolve the issue by using a different fund, which worked with automatic calculations within the payroll. Upon further investigation in the payroll categories for the Fund in question I discovered that in the exempt section all items were ticked causing the exclusion of calculations for all items.  I have no idea how this changed within a week, but I'm relieved to inform you that everything is now back to normal. Once again, thank you for your assistance.