Forum Discussion

AthenaGU123's avatar
AthenaGU123
Contributing User
2 years ago

super reversal

hi Myob expert,   this is payroll officer from CIBT Australia, handling monthly payment calculation and super payment in Myob, here is the question of super payment reversal, one of my employee's s...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi AthenaGU123 

     

    Thank you for your post. 

     

    In reversing superannuation payments, once you go to Manage payments and go to Edit menu choose Reverse pay superannuation. The entire Pay transaction will be reversed. For more information in reversing pay super you may refer to our Help Article, Reversing and reprocessing superannuation payments, that has detailed instruction to assist with this.

     

    After the reversal you can now reprocess the successful payments by going to Pay liabilities and reprocess the unsuccessful/incorrect superannuation payments into the Pay superannuation window.

     

     

    Are we able to solve your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply to this post and we are more than happy to assist.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi AthenaGU123 

 

Thank you for your post. 

 

In reversing superannuation payments, once you go to Manage payments and go to Edit menu choose Reverse pay superannuation. The entire Pay transaction will be reversed. For more information in reversing pay super you may refer to our Help Article, Reversing and reprocessing superannuation payments, that has detailed instruction to assist with this.

 

After the reversal you can now reprocess the successful payments by going to Pay liabilities and reprocess the unsuccessful/incorrect superannuation payments into the Pay superannuation window.

 

 

Are we able to solve your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply to this post and we are more than happy to assist.

 

Cheers,

Princess

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