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AnneH1605's avatar
AnneH1605
Contributing User
3 years ago

Superannuation not calculating correctly

I have an issue with superannuation calculating at 18% not the 10.5% it is supposed to be. I had 3 1/2 hours on the phone with a MYOB consultant but she was unable to assist me with an answer. I don'...
  • AnneH1605's avatar
    AnneH1605
    3 years ago

    I have an issue with superannuation calculating at 18% not the 10.5% it is supposed to be. I had 3 1/2 hours on the phone with a MYOB consultant but she was unable to assist me with an answer. I don't know if it's something in my settings or what it is. The super guarantee is set at 10.5% but is still calculating at 18%. I was supposed to have someone call me back last week to do a "team viewer" meeting but we haven't heard anything.  Is anyone else experiencing this? I have another pay run this week and would love to have it sorted but then.

AnneH1605's avatar
AnneH1605
Contributing User
3 years ago

I have an issue with superannuation calculating at 18% not the 10.5% it is supposed to be. I had 3 1/2 hours on the phone with a MYOB consultant but she was unable to assist me with an answer. I don't know if it's something in my settings or what it is. The super guarantee is set at 10.5% but is still calculating at 18%. I was supposed to have someone call me back last week to do a "team viewer" meeting but we haven't heard anything.  Is anyone else experiencing this? I have another pay run this week and would love to have it sorted but then.

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