Unable to record pay - FIRST PAY FOR 2024 FINANCIAL YEAR - Application is timing out & we are unable to record even though 2023 payroll has been finalised & sent to ATO.Would you please assist? Regards,Ginny

Hi Doreen,This problem has been fixed.Thank you.Regards,Ginny

Forum Discussion

Contributing User

2 years ago

UNABLE TO RECORD PAY - First payroll for 2024 financial year

Unable to record pay - FIRST PAY FOR 2024 FINANCIAL YEAR - Application is timing out & we are unable to record even though 2023 payroll has been finalised & sent to ATO.

Would you please assist?

Regards,

Ginny

Ginny3
2 years ago
Hi Doreen,
This problem has been fixed.
Thank you.
Regards,
Ginny

Carissa_B
Experienced Cover User
2 years ago
I am having the same problem.
GaryOo
Experienced Cover User
2 years ago
I'm in the same boat.
Not a happy Jan.
Doreen_P
MYOB Moderator
2 years ago
Hi All

Thanks for your post.

When you tried to process a pay run, did you receive an error message? Kindly attach a screenshot of the error so I can further assist. Make sure to remove sensitive information before posting in the Forum.

Best regards,

Doreen
- Ginny3
  Contributing User
  2 years ago
  Hi Doreen,
  This problem has been fixed.
  Thank you.
  Regards,
  Ginny
  - Doreen_P
    MYOB Moderator
    2 years ago
    Hi Ginny3
    
    Thanks for updating us.
    
    Glad to hear that it has been resolved. Please feel free to post again if further assistance is needed. We'll be more than happy to assist.
    
    Best regards,
    
    Doreen