Our company deals in small items that are sold in vast quantities. The unit pricing on these items have at least four decimals places and when dealing with quantities anywhere from 10,000 to beyond 5...
on our item invoices - base selling price has more than 2 decimal places used eg $0.007c - which calculates correctly within MYOB but when an item invoice is printed it shows up as $0.01c - on the printed invoice MYOB rounds it up - therefore on the paper invoice it is not a true reflection of the total price. v19 printed $0.007 on the item invoices (we have been doing so for years!). after speaking with online chat/live assistance, it was finally figured out that 'due to popular demand everything is in 2 decimal places in the new version'. I would like to say that i dont find it very popular at all :smileysad: - so as i really do require for my invoices to reflect the extra decimal points could you please put it back on the table for consideration to add more decimals places please/most urgently.
On another note - again having just upgraded from v19 to 2014.2 i found that although you are able to migrate your customised forms across - the yah was short lived as they dont come across in alignment so after again talking with live assistance was informed basically tough luck and will have to start from scratch. (this is how i found out the base selling price does not allow for extra decimal places to show up). as we have a number of entities and therefore a number of forms (invoices, orders etc), and as we have had these forms for many years now - not being able to use these forms and having to customise them all over again is time consuming (especially when i have to to talk to live assistance about it and above), and frustrating. I know there will always be teething problems with new software, but just wanted to voice my opinion and frustration and hope that a fix is near to hand. thank you.
I must agree, there is not enough publicity of all the issues that some might face if they upgrade to 2014...
If the salesman that sold us the upgrade told us half the issues we would face, we NEVER would have upgraded.
Speed and stability remain our two biggest gripes, thought the 2 solid weeks of my time taken just to get it to function in any way even remotely suitable for us was a very big issue also.