I know this has been asked many times over the last couple of years but I would like MYOB to turn off the BPAY option for online payments.
I am only wanting to use the service for credit card payments and not incur the BPAY charges if clients decide to pay that way, even though I have told them not too.
Surely it can't be that difficult to give the different options.
As you already mentioned, we've been asking for this for I don't how long, apparently it's with the developers and has been for a while.
Got stung with another client not reading my note about not using BPAY, I'm done with it now. I work with low margin jobs, I can't afford to have to pay the fees for these transactions that take way too long to hit my account. I do short notice jobs, BPAY is not the right payment method for that, now I have to do this job without having payment for it.
As soon as I have reconciled all the online payments I'll turning this feature off completely and use Square for people who can't use Fast Deposits. I'm done begging MYOB for fixes...
:manfrustrated:
LindyMH wrote:I know this has been asked many times over the last couple of years but I would like MYOB to turn off the BPAY option for online payments.
I am only wanting to use the service for credit card payments and not incur the BPAY charges if clients decide to pay that way, even though I have told them not too.
Surely it can't be that difficult to give the different options.
apparently it is :manfrustrated:
And for as long as nothing happens we and new users will ask for it over and over again until someone runs it the right flag pole and it gets done! Until then, online payment goes offline...
Hey mscheurer
We’ve taken your feedback onboard and are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options. We've included you as part of our EAP for this feature and you should now have the ability to turn it off.
If you have any further questions or feedback, let me know!
Cheers, Amanda.
Hey LindyMH
We’ve taken your feedback onboard and are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options. We've included you as part of our EAP for this feature and you should now have the ability to turn it off.
If you have any further questions or feedback, let me know!
Cheers, Amanda.
Is it possible to get on the EAP for this as well - I have been waiting for this for a long time too and have had to disable all the online payment options, just because I can't turn off the BPay option - as with the other posts, it's not feasible to absorb the bpay fees for small operators.
We’ve taken your feedback onboard and have been working to improve online invoice payments to provide greater control when it comes to selecting your preferred payment options. We've made some changes to online payments and you should now have the ability to turn it off.
it would be better if the Bpay box wasnt set to default ticked as we sent an invoice to a client and they paid uisng bpay as the bpay box was was set to default as being selected. we had also put a note to the client to NOT pay with bpay but they still paid with bpay...
Hey LCrowhurst
Thank you for sharing your feedback! If you get the chance, feel free to post it in the Ideas Exchange so the rest of our community can see and vote on it as well. We're always looking to improve!
