I've been using the quotes function, and it definitely saves time in closing sales and billing when those jobs are done.
It is hard though to review where things are at though. If you go into quotes, you can't tell which ones are delivered, which ones have been invoiced etc, so you have to either maintain a separate spreadsheet outside of MYOB or open every quote at a time to see what it is (as the summary only shows the customer name and price). This is particularly tricky when you are doing regular jobs and multiple jobs for the same customer.
Simple suggestion: when an invoice has been created from a quote, change the status of the quote from "accepted" to "invoiced", which means the user can just review exceptions on screen instead of lots of clicking and working outside the system.
Powerful suggestion: sales orientated workflows that focus the business' attention on closing deals, getting purchase orders from client and getting the invoices out. This would start shifting MYOB live from a backward looking accounting system to something that actually helps owners to manage their business.
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