Forum Discussion

Contributing User

3 months ago

Statements printing as images instead of text selectable PDFs

I understand that users had similar problems with printing invoices where the fix is to "save to disk". However, this option is not available when printing customer statements.

How can statements be printed as text selectable PDFs?

Princess_R
3 months ago
Hi tcraft,

I get that you want to print the customer statement as text-selectable PDfs instead of images, similar to the issue others have faced with invoices. You can do this by printing the statement directly or exporting it as a PDF file. This feature is available through the AccountRight browser interface. Just make sure you're accessing the company file via the browser. For more details, check out this thread I found that offers a solution similar to your situation.

Feel free to get in touch if you need more help.

Cheers,
Princess

tcraft
Contributing User
3 months ago
aahhh, the ol' web browser version, thank you very much Princess!
- Princess_R
  MYOB Moderator
  3 months ago
  Hi tcraft,
  
  You're welcome! If you have any questions or need further assistance in the future, feel free to start a new post.
  
  Cheers,
  
  Princess
- Earl_HD
  MYOB Moderator
  3 months ago
  Hi tcraft
  
  You're welcome! If you have any more questions, just start a new post, and we'll be happy to help.
  Best, Earl
  
  Regards,
  Earl
Princess_R
MYOB Moderator
3 months ago
Hi tcraft,

I get that you want to print the customer statement as text-selectable PDfs instead of images, similar to the issue others have faced with invoices. You can do this by printing the statement directly or exporting it as a PDF file. This feature is available through the AccountRight browser interface. Just make sure you're accessing the company file via the browser. For more details, check out this thread I found that offers a solution similar to your situation.

Feel free to get in touch if you need more help.

Cheers,
Princess