Forum Discussion

Max8's avatar
Max8
Experienced Cover User
10 months ago

Manage bank feeds cannot delete one that has been rejected

I applied for two bank feeds.   One of the bank feed application was rejected becuase I had put an incorrect bank account down. I re applied with the correct bank account and it is active - awaiti...
  • Princess_R's avatar
    Princess_R
    10 months ago

    Hi Max8,

     

    Thank you for your response.

     

    To ensure the security of your data and provide you with the best assistance, I'll be reaching out to you via private message. This allows us to gather additional details to better understand and address your specific concerns.

     

    Please check your Community forum inbox, and feel free to provide any relevant information or details that will assist us in assisting you effectively.

     

    Cheers,

    Princess

Max8's avatar
Max8
Experienced Cover User

Hi Princess,

 

I'm thinking the rejected one maybe stopping the awaiting one as we only paid for two bank feeds?

Can you please have the rejected one removed.

 

Also, I cannot add an account to Other Income or Other Expenses in the Chart of Accounts. It wants a Parent Header but there isnt one in the drop down?

 

Princess_R's avatar
Princess_R
MYOB Moderator
10 months ago

Hi Max8,

 

Thank you for your response.

 

To ensure the security of your data and provide you with the best assistance, I'll be reaching out to you via private message. This allows us to gather additional details to better understand and address your specific concerns.

 

Please check your Community forum inbox, and feel free to provide any relevant information or details that will assist us in assisting you effectively.

 

Cheers,

Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    9 months ago

    Hi Max8,

     

    Thank you for working with me through a private message. I'd just like to follow up regarding the issue you've encountered when creating an income and expenses account to see if the fix script has helped resolve it. Please let me know if you're still encountering issues, and I'd be happy to help.

     

    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

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