Forum Discussion

AG23's avatar
AG23
Contributing User
2 years ago

STP report status rejected

Hi,

 

I have a STP report status rejected with the error 

  • A notification does not exist for your software provider for sending your online (cloud) transactions.
    (ATO error code: SBR.GEN.AUTH.006)

I did check the  post : https://help.myob.com/wiki/display/myob/Fix+rejected+reports+in+Single+Touch+Payroll

 and accordingly verfied my ABN is correct. 

 

Can somebody please help me in this reagrd , how this can be fixed ?

 

Regards,

Ashish

STP
  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi All

     

    Thanks for your post.

     

    Generally, the ATO error code: SBR.GEN.AUTH.006 when you haven't notified the ATO that you are using MYOB for your payroll reporting. To correct the error and avoid future rejection of the pay runs, kindly check The Help Article Fix rejected reports in Single Touch Payroll. 

     

    Please let me know how it goes or if you require any further assistance with this concern.

     

    Best regards,

    Doreen

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