Forum Discussion

PetCity's avatar
PetCity
Contributing User
3 years ago

10.5% superannuation not calculating correctly for junior employees who are entitled to be paid

Hi.

I have JUNIOR employees who have worked over 30 hours in a single week.

The 10.5% superannuation is calculating incorrectly for these juniors and this is occuring over multiple company files.

All company files have 'minimum required rate 10.5%' selected and senior employees superannuation is calculating correctly.

I have attached a file showing the superannuation calculated on Junior employee's payroll, you can see it is calculating the super at a higher rate.

Can you please explain how this can be fixed, without having to manually calculate the super every time?

Thanks

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User

    Hi

    Can you provide a screenshot of the payroll category setup for this super please

     

    thatbmay shed some light

     

    Lisa

    • PetCity's avatar
      PetCity
      Contributing User

      Hi.

      I have attached a screenshot of the superannuation guarantee setup.

      Thanks

      • LRBooks61's avatar
        LRBooks61
        Ultimate Cover User

        That all looks okay 

         

        the only suggestion I have is if there was a payroll for the previous week and it has rolled that on as well

         

        so if you add the two pays together whether that accounts for the total super in the second pay?

         

        that's the only thing I can think of

         

        Lisa