Forum Discussion

Rmx's avatar
Rmx
Contributing Cover User
3 years ago

MYOB Super Paid Twice after confirming details.

Please help resolve this. Two amounts taken from my account for super after confirming details yesterday.    Need an urgent resolution but am unable to send private message for some reason.   Est...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi Rmx 

     

    So that we can look into this can you please send the following information in a private message:

     

    • serial number
    • business name
    • primary contact name
    • primary email address
    • screenshot of the bank statement showing super payments deducted twice
armadaleglass's avatar
armadaleglass
Experienced User
3 years ago

This has happened to me today as well - SuperChoice is the Clearing House involved in my case.  Is this same Clearing House in your case?

I have taken this up with my Bank and asked Superchoice to respond to me urgently.

We are forced to use Clearing Houses and yet it appears that neither MYOB nor the Banks have control over them - very concerning!

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