Since my clients have accepted the new Pay Super PDS, when they go in to Authorise the Pay Super Payment, they get a message saying "You have authorised this payment but someone else needs to approve". Is this normal?
Their bank account is set up as 1 to sign... so they don't need 2 approvals to make a payment.... Why are they getting this message?
Hi VCaban,
Thank you for your post.
Our teams are currently investigating this particular issue. Could you please send me a private message with the following details so we can pass your details on to our teams?
We are having the same issue.
When uthorise the Pay Super Payment,we get a message saying "You have authorised this payment but someone else needs to approve", however we only one person can authorise
This is happening to me also???
Hi Nikolla,
Thank you for your post.
Our teams are currently investigating this particular issue. Could you please send me a private message with the following details so we can pass your details on to our teams?
Hi this is also happening to my payments.
I made payments on the 7th which wtill haven't come through.
