Hi Tim101,
Thank you for your post and welcome to the Community Forum ! I'm happy to take a look into this for you, can you please send me a private message with your product serial number and the email address affected.
we are having the same issue as Tim101 but the rejected email is @live.com We have been sending payslips to the same employee at the same email address for more than 5 years, however, the last 2 weeks they have been "rejected" (status is just rejected) and also an email is sent to my inbox advising - sorry email delivery was unsuccessful...
We have an additional issue - when I forward the pay slip onto myself via MYOB and then onto the employee via my email address, I can open the attachment and can see all details, but when our employee opens the attachment - the information is blank ??
Please help - very frustrating
thanks
contact MYOB.
for some reason myob server blocked certain email address.
they fixed the issue pretty quickly.
thanks tim101
I contacted them yesterday and after 2 1/2 on the phone I am still no further along... so thought I'd look here :)
After reading your post and sending mine, I am jumped on the phone to MYOB as well - ( I'm on hold again with MYOB now - 35mins on hold so far !) Hopefully I can get it sorted today
thanks for reaching out
