Forum Discussion

Tim101's avatar
Tim101
4 years ago

Payslip email says rejected

Hi, The last few weeks one of our employees asked why he hadn't been receiving his payslips via email as we've done for may years. I checked on the "sent emails" screen, and MYOB says;   "Not Sen...
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi Tim101, 

     

    Thank you for your post and welcome to the Community Forum ! I'm happy to take a look into this for you, can you please send me a private message with your product serial number and the email address affected. 

JessicaM's avatar
JessicaM
Contributing Cover User

Hi MYOB

 

I am having the same issue with an employee. Can someone please reach out to assist. Thank you

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi JessicaM, 

 

Thanks for your post. I'm happy to take a look into this for you, can you please send me a private message with your product serial number and email address you're having troubles with. 

  • liftefx's avatar
    liftefx
    Contributing User
    3 years ago

    its all magically been fixed now

    thank you MYOB team