Super has stopped calcuating automatically in payroll??
RE: Accountright Web Version and Desktop - Super not calcuating
Super has always calculated automatically within our payruns. Today it has stopped doing it? Am i missing something? Happening in both web and desktop versions of Accountright. I've checked the payroll category and all looks fine nothing has changed.
Any help ASAP would be amazing! TIA
Thanks Doreen for your prompt response. I managed to resolve the issue by using a different fund, which worked with automatic calculations within the payroll. Upon further investigation in the payroll categories for the Fund in question I discovered that in the exempt section all items were ticked causing the exclusion of calculations for all items. I have no idea how this changed within a week, but I'm relieved to inform you that everything is now back to normal. Once again, thank you for your assistance.